Shipping Policy
Shipping Policy
Last updated: November 4, 2025
At VivaCuerpo, we’re committed to ensuring that your order is processed and delivered as quickly and efficiently as possible.
Shipping Area
We currently ship within the continental United States, including Alaska and Hawaii.
Order Processing Time
All orders are processed within up to 72 business hours (Monday-Friday, excluding holidays). Once your order is confirmed, you will receive a confirmation email with your order details.
Shipping Origin
Orders are fulfilled from our international logistics centers, including facilities located outside the United States (such as China).
Estimated Delivery Times
Once shipped, delivery typically takes 6–10 business days within the continental U.S. Delivery times to remote areas may vary.
Please note that delivery estimates are not guaranteed and may be affected by factors such as customs processing, carrier delays, weather conditions or holidays.
Shipping Costs
Shipping is free for all orders within the U.S.
Carriers
We work with trusted domestic and international courier partners to ensure reliable delivery, depending on your location and shipping method.
Incorrect or Incomplete Addresses
Please ensure that your shipping information is entered correctly when placing your order. If a shipment cannot be completed due to incorrect or incomplete information provided by the customer, additional handling or reshipping charges may apply.
VivaCuerpo is not responsible for delays or lost parcels caused by inaccurate or incomplete delivery information.
Delays
Shipping times may be affected by external factors such as public holidays, customs inspections or carrier disruptions. In the event of significant delays, our team will do its best to keep you informed.
Questions?
If you have any questions about your shipment or need assistance tracking your order, please contact our Customer Support Team at: support@vivacuerpo-us.com

